Client: Major National Retailer (SPAR UK Partner)
Project: "Mentor" Health & Safety Compliance Platform
The Challenge
A major national retailer with an extensive distribution network and over 120 stores needed a robust, centralised system to monitor and enforce health & safety compliance across all locations. Their existing manual processes were inefficient, inconsistent, and created significant compliance risk.
A Founder-Led Solution
Our founder, Jason Ratcliffe, architected and managed the development of "Mentor," a bespoke, web-based compliance platform designed for enterprise scale. The solution provided:
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Centralised Oversight: A single dashboard for senior management to get a real-time, consolidated view of compliance status across the entire organisation.
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Automated Workflows: A system of automated reminders, alerts, and escalations to ensure inspections were completed on time and critical issues were never missed.
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A Future-Proof Architecture: A fully configurable forms engine that empowered the client's own H&S team to create and modify inspection workflows without incurring further development costs.
The Outcome
The Mentor platform was so successful as an internal tool that the client productized it, turning a compliance cost centre into a new revenue stream by selling the platform to their own franchisee network. The system dramatically improved compliance visibility and significantly reduced the administrative burden on managers across more than 120 sites.