
Client: Central Manchester University Hospitals NHS Foundation Trust (CMFT)
Project: Multi-site Critical Care Clinical Information System (CIS) Rollout
The Challenge
A major NHS Trust needed to procure and implement a new, unified Clinical Information System across its adult, children's, and neonatal critical care units. This was a high-stakes, £2.1 million initiative that would impact five different units across three hospitals and fundamentally change the working practices of over 600 healthcare professionals.
A Founder-Led Solution
Our founder, Jason Ratcliffe, served as the I.T. Project Lead for this entire initiative, managing the project from initial specification through to deployment readiness. His leadership covered:
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Strategic Procurement: He authored the comprehensive tender specifications, defined the technical and clinical selection criteria, and led the rigorous evaluation of tender responses to select the optimal solution for the Trust.
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End-to-End Project Management: He managed the entire commissioning process, including determining hardware requirements, overseeing system configuration, and leading the complex integration with bedside medical devices.
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Deployment Readiness: He led the project through all critical phases up to the final rollout, creating a turnkey solution and a clear deployment plan for the operational team to execute for the go-live.
The Outcome
Jason's end-to-end leadership ensured the successful procurement and delivery of a mission-critical, £2.1 million clinical system. The project provided a unified electronic patient record for the Trust's most vulnerable patients for the first time, significantly improving data accuracy, enhancing clinical workflows, and modernising the delivery of critical care.